Frequently Asked Questions

Most asked questions and a summary of our concierge services.

General Questions

Diamond Cove Concierge Medicine
Diamond Cove Concierge Medicine was created to provide high quality medical care in a comfortable and comforting setting, where modern, evidence-based medicine and technology meet a back-to-the basics “mom and pop” private practice, where Dr. Becker has learned that the key to providing the ultimate in primary care resides in having enough time to get to know her patients. Diamond Cove Concierge Medicine is owned and operated by Dr. Michelle Becker and her husband, David Rogers, the Business & Practice Manager.
What is the cost?
Diamond Cove Concierge Medicine charges an annual membership fee. Payment of the initial fee is due upon joining, and with renewal annually thereafter. Please call for specific details regarding cost, as there is some variation depending on the number of family members joining and if any pediatric patients will be joining.

Our prices are extremely competitive within the local Naples market and are more than fair considering the quality of care and level of service provided, the reassurance of knowing that your personal physician is a board-certified and extremely well-trained Medical Doctor (M.D.), having attended all levels of education, including undergraduate, post-graduate, medical school, internship, and residency at universities, programs, and hospitals solely within the continental United States. 

You will find that our membership fees are not the least expensive, nor are they the most expensive in Naples. Investing in your or your loved one’s health and well-being is far more important than anything material that you can buy.  

Not all physicians are created equal. Details regarding physician training, doctorate degree, and experience are of the utmost importance. Not all physicians have been part of the Naples community very long. Dr. Becker and her husband have been active and respected members of the community since 2009, they have raised their family in Naples, and are well ingrained into the Naples community. Dr. Becker is quite adept at the nuances of the medical community, including her ability to facilitate with referrals.

What is included in the membership?
  • 24-hour Access for emergencies
  • Dr. Becker’s personal email address and cell phone number
  • 90-120 minute Initial Visit
  • Detailed and comprehensive medical, surgical, family, social, and prescription history
  • Full Physical Examination, including according to patient’s preference: 
  • Women’s health exam:  pap smear, pelvic, and clinician breast exam
  • Men’s health exam: digital rectal (prostate) and urologic exam 
  • Electrocardiogram
  • Clinical management, including labs, radiology, other testing as indicated
  • Office visits: 30-60 minutes, care-driven, scheduled according to patient’s need or request
  • Appointments offered: in-person, via video, conferencing or telephone 
  • Concierge phlebotomy scheduled appointments in the comfort and privacy of our newly  remodeled lab when available, otherwise via appointment at patient’s choice of lab
  • Point of care in-office testing such as INR/chronic anticoagulation, urinalysis, rapid streptococcal,  influenza, fecal occult blood, glucose fingerstick, pregnancy testing and other CLIA-waived tests.
  • Review of testing, including but not limited to lab, pathology, and imaging results, medication review and reconciliation, as well as all specialist visits. 
  • Guidance and communication regarding CDC guidelines regarding immunizations, diseases as  well as vaccinations against tetanus, diphtheria/pertussis, and influenza, and others
  • Guidance and communication regarding CDC guidelines regarding Travel Medicine
    • Pro-active communication with specialists managing inpatient care, communication with the patient and family with consent and/or approval by the patient
    • Same or next-day visits depending on time of day within Monday through Friday office hours.
    • Weekend acute “sick” office visits at mutually convenient time as may be necessary.
    • The convenience of securing timely appointments with much sought-after specialists on your behalf,  with physician to physician communication to facilitate and expedite the process. 
    • Communication with specialists directly on behalf of the patient when needed.
    • Courtesy office visits for acutely ill “Out of Town Guests”, including pediatric patients.

     

    What happens if I am hospitalized?
    Dr. Becker maintains privileges at:
    ⚕️ Naples Community Hospital Healthcare System, including:
           🩺 NCH Baker Hospital, Downtown Naples
           🩺 NCH North Naples, Healthpark Blvd (off of Immokalee Road)
    ⚕️ Physicians Regional Healthcare System
           🩺 Pine Ridge Hospital
           🩺 Collier Boulevard Hospital 
     
    Situations requiring hospitalization can be unnerving and intimidating if not downright frightening – but they do not always have to be.  
     
    While having a family member or friend present throughout the hospitalization is very important if not crucial at times, knowing that you have Dr. Becker, your concierge physician, as your advocate, to answer questions, explain medical jargon, and address medical concerns, can provide a level of reassurance and comfort that unfortunately most do not have. Having Dr. Becker as a resource from the time you are admitted until the time that you are discharged can help you and when appropriate, your family, understand your plan of care, removing the mystery and thus fear during a time when you feel extremely vulnerable. Just knowing that you have open communication with Dr. Becker as your concierge physician is reassuring, and can be crucial for your mental health and thus physical health, and overall well-being. 
     
    Having hospital privileges allows Dr. Becker both in-person and remote access to your hospital medical records, including lab tests, diagnostic imaging, specialist care notes, and all that encompasses your inpatient medical care. Having Dr. Becker, your personal concierge physician simply visit during your hospitalization can be a tremendous source of comfort during an otherwise difficult time.
     
    Then, upon discharge, the hospital provides the patient with Discharge Instructions, which should include directives for the patient to schedule a hospital follow-up appointment with Dr. Becker, as well as with appropriate specialists as applicable. Continuity of care is an integral component of successful healthcare; and, this is especially important when transitioning from inpatient to outpatient care. 
    Will Dr. Becker make House calls?
    As Dr. Becker has privileges at all four Naples hospitals, has regular office hours for regularly scheduled patients, and allocates time for acute care “work-in” visits, time is not routinely available for house calls. Under certain circumstances, Dr. Becker has offered a limited number of house calls at an additional fee or higher level of service. Although house calls are not being offered routinely at this time, there may be an exception made under extraordinary circumstances.
    Why do people switch to concierge medicine?
    Most people who are contemplating joining a concierge practice are fed up with 5-minute medicine, but there usually is an additional driving force that compels them into action. Here are some of the most common reasons: 

    1. High achievers are drawn to concierge medicine. Well informed or well educated consumers who are proactive about their health often join a concierge practice because they seek a proactive physician who is also their health and wellness advocate. They are highly motivated to find a quality concierge physician because they understand the benefits of maintaining the health that they have intently sustained.
    2. Patients with complex coexisting conditions require detailed, attentive, and frequent care. People with a long list of medical issues and/or medications, feel lost and after being rushed in and back out of a traditional doctor’s visit, may be even more confused than when they arrived. They may seek concierge care where the doctor can schedule a visit to calmly review each and every issue and medication with the patient. Dr. Becker will often provide a summary or list that she will review in detail with each and every patient, about each and every visit if this will help and the patient desires this. 
    3. Medical scares. Some people chose a concierge physician as a source of security after a moment of reckoning. A close call or jarring experience may lead  a person to re-examine previous healthcare decisions, finally concluding that their concierge physician will be their advocate towards wellness, something the traditional 5-minute doctor simply does not have the time to do.  
    4. Done with the waiting. People become very tired of waiting days to many weeks to get an appointment with their doctor, followed by waiting long periods of time in the lobby to be called into the exam room, and then waiting even longer in the exam room to finally get that 5 minutes with the doctor. Almost always, we offer same or next day visits, with usually minimal to absolutely zero waiting time in the lobby or exam room.
    5. Peace of mind. For many, developing a closer relationship with their personal physician who gets to know them very well, along with the 24/7 access for emergencies, provides peace of mind. There is great comfort in knowing that you or your loved one will get the care needed when it is needed, whether in the middle of the day, weekend, or middle of the night.

    Services

    Primary Care as Concierge

    At Diamond Cove Concierge Medicine, our patient panel is limited to 150 patients, which allows Dr. Becker to spend up to 2 hours for an initial visit or annual history & physical, and at least 30 minutes for an acute illness visit or chronic care follow-up, although she will schedule whatever amount of time is necessary for each patient on an individual basis. We believe that we have an obligation to spend as much time as is necessary to fully invest in your personal wellness, manage your medical issues and concerns, and address any and all health issues and questions you might have.

    Women's Health
    Women’s health services, screenings, and procedures include clinician breast exams, Pap smears, pelvic exams, specimen collection for culture or biopsy, digital rectal exams with or without fecal occult blood testing, as well as providing mammography and Dexascan (bone density imaging) orders. For a more detailed list of services, please visit our services page.
    Men's Health
    Men’s health services include digital rectal exams with or without fecal occult blood testing, testicular exams, erectile dysfunction and urinary tract infection treatment, and specimen collection for cultures or biopsy. For a more detailed list of services, please visit our services page.
    Pediatric Care
    Dr. Becker is Board-Certified to provide medical care to patients of all ages. Diamond Cove Concierge Medicine offers concierge memberships for patients from 2 to  200 years of age. We offer pediatric memberships as an individual plan or part of our Family Package. If you are interested in more details, please contact our office and we will be happy to assist you and to address your questions.
    24/7 Physician Access

    Dr. Becker is available to her patients 24-hours per day, 7 days a week for urgent issues and emergencies. Nonurgent and routine issues are addressed with medical care provided during regularly scheduled office hours. Acute routine illnesses and “sick visits” are scheduled with either same day or next day office appointments. Dr. Becker’s patients are provided with her personal cell phone number and email address.

    Message, or call today!

    Call

    (239) 207-8844

    Address (press for directions)

    1890 SW Health Parkway, Suite 100, Naples, FL. 34109

    Office Hours

    Mon – Fri: 8:30am – 5:00pm